Personalization and segmentation: A personalized shopping experience that increases sales and loyalty
Why is personalization critical to the success of your business?
In an era where customers are bombarded with offers from all sides, a personalized shopping experience is what separates a successful business from one that gets left behind. Customers expect to receive offers that are just right for them – at the right time and in the right place.
ZAHAVI AI provides advanced personalization and segmentation solutions that allow you to understand your customers in depth and create experiences for them that keep them coming back again and again.
What do our personalization solutions include?
- Accurate segmentation of the target audience:
- Dividing customers into groups (segments) based on behavior, preferences, and previous purchases.
- Identify high-value potential customers.
- Smart product recommendation systems:
- Display personalized products at every touchpoint – on the website, in email, and in push notifications.
- Increase average order value with personalized cross-sell and upsell.
- Targeted campaigns for segments:
- Creating marketing campaigns tailored to each customer segment.
- Sending trigger messages based on customer behavior (for example: previous purchases, abandoned carts).
- AI-based chatbots for instant communication:
- Improving the service experience with chatbots that understand customer needs and provide immediate solutions.
- 24/7 support that increases customer satisfaction.
How does personalization contribute to your business?
✓ Increasing conversion rates: Customers receive relevant offers that motivate them to take action.
✓ Improving customer loyalty: A personalized shopping experience creates a sense of personal connection and increases loyalty.
✓ Increasing the average order value: With smart recommendations for complementary products, you can increase revenue from each customer.
✓ Savings on advertising costs: Focusing on the right audience with the right message reduces budget waste on ineffective advertising.
Examples of using personalization:
- A customer who purchased a specific product receives a recommendation for a complementary or upgraded product.
- A push notification is sent to a customer who has not visited the site for a long time, with a unique offer to return.
- A personal email is sent to the customer on their birthday with a special discount.
Why choose ZAHAVI AI?
✔️ Advanced AI technologies that understand your customers' behavior and needs.
✔️ Customized solutions for every business, regardless of its size or the industry in which it operates.
✔️ Full integration with leading eCommerce platforms like Shopify and WooCommerce.
✔️ Full support from the characterization stage to implementation and ongoing operation.
Want to make your store more personal and accurate? Get a free 30-minute consultation to check your business' readiness for AI-based personalization!
ZAHAVI AI Solutions is an agency that helps online stores on Shopify and WooCommerce increase sales and save time using AI. We do this while adhering to the strictest data security standards.
