Refund Policy
We stand behind our work. Our refund policy is designed to protect you while ensuring we deliver real results through technical excellence and transparent guarantees.
✅ What We Guarantee
We guarantee only what's under our full control—the technical setup, system configuration, and automation of your business processes.
⚙️ System Setup
- Full AI system configuration & launch
- Automated lead processing (WhatsApp, CRM)
- Working sales funnel with ad accounts
- Personalized AI conversation scripts
⚡ Performance Standards
- AI bot response time ≤ 10 seconds
- 100% automation uptime monitoring
- Real-time lead tracking in CRM
- System security & data protection
❌ What We Don't Guarantee
These factors depend on external conditions beyond our control—your market, product, ad budget, and business decisions.
📊 External Dependencies
- Sales volume or conversion rates
- Ad campaign ROI
- Lead volume from paid ads
- Third-party platform stability
💰 Refund Conditions
We offer a 30-day satisfaction guarantee with clear conditions to protect both of us.
🛡️ Qualify for Refund
Full refund is available only if:
- AI system failed to launch technically
- Unable to set up your ad funnel
- Automation not processing after 48h
⚠️ Not Available
- Didn't follow setup guidelines
- No budget allocated for testing
- Weak market demand/product fit
- Passed the 30-day window
📈 How We Measure Success (KPIs)
Technical (Guaranteed)
Business (Variable)
Technical KPIs not met? Fix it or refund.
Business KPIs not met? We optimize for free.
🔄 Refund Process
Request Refund (Day 1-30)
Email audit@zahavi.automation with logs and issues.
Investigation (24-48h)
We analyze system logs and implementation steps.
Solutions Offered
Fix for free, free support month, or full refund as last resort.